Women / Men: the cut is different on each product, we invite you to read the product descriptions carefully and look at the photos, everything is explained there! Do not hesitate to consult the size guide on each product sheet and to contact us if you have any questions.

The length of our pants is the same for all sizes, corresponding to a size 34 for our men's pants. We specifically chose it to be longer than average to fit as many people as possible!

As for women, it is different for each product, we invite you to read the product descriptions carefully and look at the photos, everything is explained there! Do not hesitate to consult our size guide in the product sheet, and to contact us if you have any questions.

What if it's too long for you? No problem, a simple alteration will allow you to adjust the length of your pants to your liking thanks to our alteration service .

Find our size guide in our product sheets. Please note that each product has a specific size guide.

Sizes may vary slightly from one model to another: we invite you to refer to the size guide per product sheet.

Although we take great care to ensure that our permanent collection is always available, it is possible that we may be temporarily out of stock on certain sizes (the restocking period is generally one month).

For new product launches that are not part of our permanent offerings, we manufacture in small quantities and restocking is not always planned.

However, for a product that will be back in stock, do not hesitate to enter your email address in the field provided for this purpose on the product sheet in question in order to be informed as soon as it is back in stock!

It's possible! On each product page, a "See availability in store" button is available, in green you will see the sizes in stock in our stores. Make sure to select the desired size on the product page to check availability. You will find all the information about our stores right here . Don't hesitate to ask our ambassadors directly, they will be happy to assist you :)

Caring for your pants is very important to ensure they last as long as possible:

Find our care instructions on each product sheet, on the label inside your pants by scanning the QR code which will redirect you to our dedicated page, right here for more details.

The trousers are assembled in our various workshops located in the European Union (Portugal, Romania, Bulgaria), Eastern Europe (Turkey, Ukraine) and the Maghreb (Tunisia, Morocco).

You can come and try on our pants directly in one of our stores, find all the information about our stores on our dedicated page by clicking here . If you can't get there then we advise you to place an order and try them at home, exchanges are free or refundable with a credit note!

Nothing could be simpler! Simply click on the "Customer" icon at the top right of this page, and you'll be able to access your customer account, track and manage your orders and returns...

To reset your password, simply click "Forgot your password?" on the login page. We'll then send you an email that will allow you to create a new password.

Once your products are in your cart, click on "Checkout" and you can enter your promo code in the "Discount Code" section on the right. The price will then be automatically adjusted.

If your order was placed less than 12 hours ago and you have chosen the wrong address, color, or size, it may still be possible to change it: contact us via our contact page. We will do what is necessary to make the changes before your order is sent! Please note: this is only possible on business days.

Find all the information regarding delivery on our dedicated page available here .

Your package's tracking number is included in the "Delivery in Progress" email you received after placing your order. If you haven't received it yet, it means your order is being processed by our logistics department; you should receive it very soon. You can also find your package's tracking number in your "My Account" area, under "My Orders," then in the details of the order in question.

The procedure is explained here

If you are in one of these cities (or just passing through), you can exchange or get a refund in store for free .
In this case, please DO NOT follow the online return procedure: simply come to the store with your order number.

You will be informed by email as soon as your package is received by our team, you will be reimbursed within 14 days after receiving your package.

In France :

• Exchanges are offered .
• In the event of a refund request, a contribution towards return costs (€4.90) will be deducted from the refunded amount.
• Returns directly to our stores (Paris, Lyon, Lille) are also free. In this case, do not follow the online procedure: simply go to the store with your order number.

For international orders, return shipping costs are entirely the responsibility of the customer.

The price of Classic Chino depends on the quantity purchased. In case of return, the refund is recalculated based on the number of items you keep.

Example :

• You buy 2 chinos : the first at €95 , the second at €75 = total €170 .
• You return 1 chino : you therefore keep 1. You will be charged at the unit price of €95 .
• Your refund will be €75 (€170 – €95), less €4.90 return shipping.

You can track the progress of your return package using the tracking number on the prepaid label we provided you.
You will also receive an email when your return and refund are received.

Yes, under the following conditions:

• Within 30 days of purchase
• The product must be new (never worn, never washed, warranty tag still attached).
• Directly in store (in this case, please do not follow the online return procedure).
• On the website via your "Account" area.

If the product you received is not the one you ordered, please contact us via our contact page . Once our teams have identified the error, we can exchange the product.

If you are the sponsor, you will receive a reward of €15 for each first order from your referrals in your customer account under your order history.
You can invite your loved ones by going to " Referral Program " and sharing your referral link with them.

If you are sponsored, you also benefit from a €15 discount on your first order.

Place your order, collect points and get loyalty vouchers!
The applicable scale for accumulating points is as follows:
€1 spent = 1 point earned. Delivery charges and gift card purchases are included in the point accumulation. The status will be available 30 days after the purchase date in stores or 30 days after the delivery date of orders placed on the website www.lepantalon.fr. During this 30-day period, points earned will be held in reserve in case of a refund. If items are refunded, the corresponding points will be removed.

Note: The loyalty program is retroactive :)

Simply create a customer account on our online store or subscribe to our newsletter by providing your date of birth. Then, you'll automatically accumulate points with every order placed in our stores or on our online store.

Our loyalty program includes 5 tiers:

• 200 points = €10 loyalty voucher
• 400 points = €20 loyalty voucher
• 600 points = €30 loyalty voucher
• 800 points = €40 loyalty voucher
• 1000 points = €50 loyalty voucher

Of course! For every checkout, you automatically earn points on your loyalty program as long as you provide your email address linked to your customer account to our ambassadors.

Your points and loyalty vouchers will be sent to you by email as soon as there is an update, i.e. 30 days after the delivery date of your order or 30 days after the purchase in store :)
The status will be available 30 days after the purchase date in stores or 30 days after the delivery date of orders placed on www.lepantalon.com. During this 30-day period, points earned will be held in reserve in case of a refund. If items are refunded, the corresponding points will be removed.

You will receive an email on your birthday with a 10% discount code provided you previously entered your date of birth when creating your account here.

Two scenarios may arise:

1- You made your purchase less than 30 days ago. As a reminder, during this 30-day period after purchase, the points earned will be stored in case a refund is issued. In the event of a refund, the corresponding points earned will be deleted.
2- You made your purchase in-store and did not provide your customer's email address. As a result, we are unable to link the points you have earned to your account. So, remember to provide your email address each time you checkout.

If neither option seems suitable, please do not hesitate to contact us via the contact form .

- Payment in installments is eligible for baskets ranging from €130 to €2,000
- Prepaid, virtual and systematic authorization cards are not accepted.
- AmEx and business cards are no longer accepted

On the payment page, select “ Pay in installments with Alma .” You will then be redirected to a payment page where you will need to enter your bank details as for a standard payment. There you will find a summary of your upcoming payments. You will then receive a summary email with the schedule of your payments and a reminder email 3 days before each payment.

Alma systematically performs a 3D Secure verification to confirm that you are the owner of the card used. Your bank will then send you a confirmation SMS or a push notification in your banking app, to confirm that you initiated this transaction and that it is not fraudulent.

Alma is our payment partner, but they do not have access to manage our orders. If you wish to cancel your order, obtain a refund, or make a goodwill gesture, please contact us at the following address: hello@lepantalon.com

No. Payment in installments is only available on our website.

Feel free to visit Alma's FAQ or contact them directly at support@getalma.eu

We don't run sales or promotions. Our goal is to offer you the best products at the fairest prices. We have sales all year round!

On the other hand, you can drop off your trousers in one of our stores - whatever the brand - and benefit from a 5 euro voucher (please note: only one 5 euro voucher for all trousers and not 5 euros per pair), valid for 1 month in store.

Our pants are available for sale on our e-shop as well as in our stores. You will find all the useful information about our stores on our dedicated page by clicking here .